Major Problems So we all know about the recent network problems with O2. For most customers the entire network seemed to be down meaning they could not text, call, surf the web or do anything they have grown accustomed to in their daily lives. Needless to say inconvenient. Expressing Their Anger Customers experiencing the network Read more

Calls for Action As you will be aware Barclays bank was at the center of a public outcry last Thursday after being fined £291 million for alleged manipulation of the borrowing rates. Basically Barclays was colluding with other banks to keep the inter-bank borrowing rates high. Any kind of price or rate fixing between companies is illegal. Read more

The Approach Is All Wrong Looking from the outside in there’s a company very close to home (they may even be in your home) who is just getting social media wrong. At least we think they are. The company you might be surprised to hear is Virgin Media. If you take a look at Virgin Media’s Facebook Read more

This was was originally published on BrianSolis.com. Brian Solis is a prominent thought leader who we think is 100% forward thinking in the right areas when it comes to social media. We have reblogged this article in particular because it has some really fantastic insights into the type of mindset change necessary for companies to properly invest Read more